Our reviews and reputation. We really do care!
We always ask for feedback on our service. Not because we must, but because we are a family run business where customer service and satisfaction is a subject close to our hearts.
Anthony Groves drives the company's passion for quality service and now sits on the board of QSS which audits standards.
We also ask for independently verified reviews on Referenceline where we have a recommendation rating of 99%.
Professional, efficient & very helpful.
Second time we have used them. Very efficient and flexibly. Would highly recommend.
Brilliant job, prompt & professional
A small family run company and we felt we had personal service. We moved during the first weekend in August 2018 when record temperatures were experienced, Andrew, Andy & Ben never complained & had to be persuaded to stop for drinks breaks! Other trades in the area fully recommend Groves of Tenterden as we do.
I used DC Groves again because of previous good experiences and once again they came up trumps. Friendly, professional and helpful staff, excellent value.
I cannot fault D C Groves during our recent move from Tenterden to Devon. They were at all times efficient, helpful, careful with our possessions. Worked extremely hard, very pleasant and good timekeepers. I would not hesitate to recommend them.
Friendly, helpful & efficient.
We have already recommended D.C. Groves & Son to friends who have also just employed them and are pleased.
A difficult job well executed
The move of a house and the heavy contents of a workshop was organised perfectly. Despite ourselves constantly having to delay our moving date they were ready when eventually we gave them just two days notice.
We were rather daunted by our move from the east of Kent to Northumberland, however, Jay and Richard ensured that the process was as stress-free as possible. We have moved several times during the past few years and this recent move was by far the easiest, thanks to Jay and Richard. Their customer service was exceptional.
Excellent from start to finish. So polite and helpful.
Prompt and professional
The men arrived the day before to pack and worked really hard then returned on moving day. All went very smoothly, and also on the delivery section.
Kind, efficient, quick and careful.
Highly recommended, would have no hesitation in recommending them to other people.
Efficient, professional & helpful.
Moving can be a very stressful situation but Groves helped us move with care and consideration. I would highly recommend the firm.
The team moved my home into storage & 2 weeks later to my new property. Would recommend. Very professional & helpful.
Nothing was too difficult
Extremely pleasant group of workers, nothing was too difficult and when I asked them to change rooms. They were very kind & did it.
Couldn’t have asked for a better team
Couldn’t have asked for a better team. Would certainly use them again – and recommend them.
Brilliant job, fantastic
Well what can I say, what a fantastic crew I have had to pack my house up in Sussex and deliver it to Somerset. I had a good laugh and joke with them. So very polite, nothing was to much for them. The office team were in touch with me to make sure I was ok, you are all fantastic… Read more “Brilliant job, fantastic”
We used the packing service which was good value. Our furniture went into their store and delivered back to us when required. Very polite and professional staff.
Excellent service, very processional, helpful and friendly! Highly recommended.
Professional and helpful
Nothing was too much trouble, prompt, reliable and happy team.
Very good all round
I have used Groves over the past 3 years to store & remove my goods. From the beginning I felt they were trustworthy & reliable from the office to the drivers & good humoured with it!
Professional, polite, helpful, experienced
Moving house is extremely stressful. D.C. Groves & Son were exceptionally polite, helpful, experienced and made the move as painless as possible. Their willingness to adapt and problem solve on the hoof, together with tons of common sense made them, I believe, unbeatable. Such a refreshing change to find a “can do” attitude. A small but very full 18c cottage… Read more “Professional, polite, helpful, experienced”
Prompt and professional.
Excellent service provided, prompt and professional. Nothing was too much trouble. Will definitely be recommending!
Very Professional Service
I would thoroughly recommend Groves & Son – excellent staff, personal, efficient and an exceptional service.
1st class choice
John & Jack were prompt on arrival. Worked extremely hard and overcame a couple of difficult obstacles. Very polite & amiable. Thank you for making our move so much easier.
First rate service
Exceptionally well looked after from quote to the move. The 2 guys that moved us couldn’t have been more helpful. Thank you
Despite dreadful weather conditions – snow and ice, managed to undertake the work with efficiency and good humour.
Removals, storage, dismantle of furniture – then reassembled. Great, very friendly & helpful. Would recommend them to anybody.